After installation when I open the default web page to access the software I receive a blank page or error 404.

  • Check that you have entered the correct address in the address bar of your web browser. Make sure the address takes the form http://localhost/InfoTime where InfoTime is the name of the Virtual Directory you entered during the installation.
  • If you have Skype installed make sure that it is set to not use port 80 for communications. To check this open Skype and go to Tools – Options. From the list of options down the left hand side select Advanced – Connection. You will see a tick box marked ‘use port 80 and 443 as alternatives for incoming connections’ untick this and reboot your computer then try accessing InfoTime again.